How long does photo processing take?

Mongol-AI ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website mongolai.app and related services.

Information We Collect

Personal Information

Name and email address when you register for our services
Profile information when you sign in with Google or Facebook
Profile information (profile picture, username)

Uploaded Photos

Photos you upload for AI restoration services
Image processing settings (background, clothing, custom instructions)
AI-generated restored images

Payment Information

Credit package purchase history
QPay transaction information (we don't store this, only payment status)
Credit balance and usage history

Automatically Collected Information

IP address, browser type, device information
Website usage data (Vercel Analytics)
Session cookies and authentication tokens

How We Use Your Information

Provide AI photo restoration and enhancement services
Manage your account and authenticate logins
Process payments and credit allocations
Improve service quality and fix errors
Provide customer support
Send transactional emails (confirmations, credit purchases)
Comply with legal obligations and terms of service

Photo Security and Storage

All your photos are encrypted and stored on secure servers
Photos are automatically deleted 24 hours after processing
Only you and the AI processing service can access your photos
Our staff never view your photos - the system is fully automated
We never share, sell, or use your photos for marketing purposes

Third-Party Services

Google OAuth

When you sign in with Google, you agree to Google's Terms of Service and Privacy Policy. We only receive your basic profile information (name, email, profile picture).

Facebook OAuth

When you sign in with Facebook, you agree to Facebook's Terms of Service and Data Policy. We only receive your basic profile information (name, email, profile picture).

QPay Payments

Payments are processed through QPay (Mongolian payment gateway). We do not store your card or bank information. All payment data is securely transmitted to QPay.

Vercel Analytics

We use Vercel Analytics to understand website usage. It does not collect personal information and only gathers aggregated usage statistics.

Your Rights

Access: Request your personal information stored with us
Correction: Update or correct your personal information
Deletion: Request deletion of your account and associated data
Withdraw consent: Revoke previously given consent
Data portability: Receive your information in a machine-readable format

To exercise these rights, please contact us at: privacy@mongolai.app

Cookies and Tracking

We use cookies for the following purposes:

Essential cookies: Authentication, session management
Functional cookies: Language preferences, user settings
Analytics cookies: Vercel Analytics usage metrics

You can control cookies through your browser settings. Disabling cookies may affect some functionality.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Retention

Uploaded photos: Deleted 24 hours after processing
Restored photos: Stored in your account (you can delete them)
Account information: Retained until you delete your account
Payment history: Retained for 7 years for tax and legal compliance

Security

We use industry-standard security measures to protect your personal information:

SSL/TLS encryption for data transmission and storage
Secure authentication (BetterAuth with password hashing)
Access-controlled database systems
Regular security audits and updates
Data backup and disaster recovery plans

GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

Right to restrict processing
Right to data portability
Right to object to automated decision-making
Right to lodge a complaint with a supervisory authority

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the 'Last updated' date. Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy, please contact us:

privacy@mongolai.app

Website

mongolai.app